BSS Business School

BSS Master Diploma in Performance Management

Part I: Introduction to Management & Managerial Effectiveness

  • Planning

  • Organizing

  • Staffing

  • Leading

  • Controlling

  • Expanding Horizon in Management

  • Managerial Effectiveness (self development, leadership & communication)

  • Emotional Intelligence

  • Interpersonal Skills and Leadership Skills

Part II: Organizational Behavior

  • Fundamentals of Organizational Behavior

  • Individual Behavior in Organizations

  • Dynamics in Organizational Behavior

  • The Organizational System

  • Organizational Change and Development

Part III : Human Resource Development

  • Overview of Human Resource Development

  • Employment of Human Resources

  • Management and Development of Human Resources

Part IV : Performance Appraisal and Management

  • Overview of Performance Management

  • Development, Pay and Teamwork

  • Measuring Performance

  • Competence and Competency Analysis

  • 360 Degree Feedback

  • Conducting Performance Reviews

  • Performance Problem Solving

  • Introducing Performance Management in Organizations

  • Developing Performance Management in Organizations